Question 4 of 6

At 11:55 p.m., Sam Faculty reads an email from Stacy Student, time-stamped 11:49 p.m.: "Professor, I know the paper is due by midnight, but I need an extension. I requested the book I need for research last Wednesday but haven't received from interlibrary loan services through the mail." Instructions for the paper were given to the students 6 weeks earlier. When he awoke at 7 a.m. Sam found that by 2:00 a.m., he had received 6 emails in the course, 2 emails through the university email system, and 4 texts in addition to a teary voice mail message from Stacy left on the home phone's machine. Sam's best response is to:

a. Send a reply message at that minute to Stacy apologizing for missing the messages and asking for more information about why the extension is needed then offer to extend the deadline until the book is received.

b. Respond to Stacy via email during working hours through the course and refer her to the assignment instructions and to the expectations document the class as a whole developed.

c. Ignore the messages; Stacy should have followed instructions.

d. Extend the deadline for everyone since most students had submitted within the final hour before the deadline.